They say a kitchen renovation is one of the biggest investments (and biggest disruptions) one can make in one's home, and I'm glad to have chosen NV Kitchen and Bath for ours. While work has not yet finished, we're impressed with NV and love our new kitchen so far. To be clear, this process has still been *hard*, and fairly stressful. For our project, it included months of discussions about design and financing, tearing down part of a wall, and replacing 700 square feet of carpeting with new hardwood flooring. NV has handled it all, which has been huge for peace of mind working with one contractor from concept and design through demolition and construction.
Emily, who finished our design from NV's Falls Church location, was great about responding to questions and talking us through options. I did have to ask a lot of questions and be my own advocate when inquiring about design changes, features, and customization, but that's not a ding on Emily or NV. It's hard for anyone to create something you'll truly love without *you* bringing a lot of your own questions and input to the design conversations, and when you're paying for something as big as a kitchen reno, you owe it to yourself and your wallet to talk through all the details. Emily and other folks at NV were transparent and communicative throughout this long and challenging process, providing detailed checklists for all the critical choices, so we always had a solid idea of how our design (and budget) was evolving. We came to NV with a goal of a $50-60k kitchen. The final project will likely cost closer to $75k. That's a big increase, but it's mostly because of our own design decisions, and it's a *great* value for an *amazing* kitchen. NV helped us make informed decisions every step of the way, we're getting exactly what we always envisioned for our home, and NV is pulling it off *beautifully*.
Ryan, the branch manager for Alexandria, has been great at keeping the process moving forward and helping us with financing that worked for our family budget. Louis has been prompt with payment details and confirmations. Baran, our project manager onsite, has been wonderful at answering all our questions about the timeline, solving problems with suppliers, and addressing concerns throughout the build. The crew has also worked remarkably fast. After starting on November 27, demo work and the new flooring were nearly done in the first week, cabinets were installed the next week, and the countertop, backsplash, and appliances will all be installed this week, week three. (On Monday, December 11, the countertops were already in!) That's a huge project coordination win. There are dozens of little details and touch-ups remaining in the weeks ahead (skipping the holiday)—a shim here, a patch there, caulk this, paint that—but we're *seriously* impressed at how quickly NV has moved with the build, the quality of the materials, and the quality of the work that has been done so far, even if there are some issues to fix.
Again, this process is *hard*. And yeah, it's *expensive*. But if you're going to put all that work into your home, it pays to have a partner with the care and expertise you need to do it right. The folks at NV have been great partners for us. The staff are all from Turkey, too, which is neat, and they can fix you up with some nice coffee if you stop by their showroom. I imagine we might work with them again for a bath reno in the future!